Contact Us

Whether you have questions about product dimensions, device compatibility, orders, or after-sales service, please feel free to contact HomeWorker using the form on this page.

Customer Service Contact Information

Office Hours
Monday to Friday
10:30am–5:30pm
Closed on Saturdays, Sundays and Public Holidays
Want a faster, more accurate response? Please include the product name or link, relevant dimensions, device model, and order number (if applicable) in your message.

How can we help?

Before Purchase
Dimension assessment, installation requirements, product comparisons, and device compatibility information.
Orders & Delivery
Order details, delivery address, shipping status, and arrangements for large items.
After Receipt
Missing parts, damage, usage questions, and after-sales handling.

Please have the following ready when contacting us:

  • Order number and the name used for the order;
  • Clear photos or short videos of the entire product, outer packaging, waybill, and problem area;
  • If inquiring about compatibility, please provide the device model and actual measured dimensions;
  • A brief description of what you need assistance with.

We will respond to inquiries in the order received during office hours. Messages received outside of office hours will be processed on the next business day. Please do not submit credit card numbers, passwords, or other unnecessary sensitive information in the form.

Submit Enquiry

Let us help you faster

Merchant name: HomeWorker 香港工作空間用品
Merchant address: 10/F, Lladro Center, 72 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong SAR
Email: homeworkercshk@gmail.com
WhatsApp: (+852) 9604 0994
Business hours: Monday–Friday, 10:30am–5:30pm

Please include the product name or link, relevant dimensions, device model and order number (if applicable).

For product issues, retain all packaging and prepare clear photos or a short video of the outer carton, shipping label, full product and affected area.

Never submit card numbers, passwords or one-time verification codes through this form.